925 - Taylor Lorenz: "Rite Aid’s AI facial recogniti…" - Mastodon
Rite Aid’s AI facial recognition system falsely and disproportionately identified women and people of color as likely shoplifters. Rite Aid employees acting on false alerts from the systems followed customers around stores, searched them, ordered some to leave and, if they refused, called the police to confront or remove them, at times in front of friends and family.